The Open-Source AI Communication Platform

One AI.
Every channel. Full control.

Synaplan connects every AI model to every business process and every communication channel — WhatsApp, email, Outlook, website, API, and MCP. One knowledge base. One platform. Fully open source.

Start for free Chat on WhatsApp

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100% Open Source

GDPR compliant

Made in Germany

Every channel

Every conversation reaches the same AI

WhatsApp, email, Outlook, your website, your API — every message flows into one intelligent core with one shared knowledge base.

SynaplanOne AI core

Outlook

Website Chat

REST API

MCP Tools

Voice Agents

One knowledge base. One set of policies. Every channel.

AI Agents

Build AI employees, not just chatbots

Give every business process its own agent — with your knowledge, your tools, and your rules.

Sales Agent

Qualifies leads, drafts offers, and books meetings around the clock.

Support Agent

Answers customer questions instantly from your docs and CRM.

HR Agent

Handles onboarding, policy questions, and internal requests.

Knowledge Agent

Turns your documents and wikis into instant, sourced answers.

Compliance Agent

Reviews content and flags risk with a full audit trail.

Meeting Agent

Joins calls, takes notes, and creates follow-up tasks.

Email Agent

Triages your inbox, drafts replies, and routes what matters.

Marketing Agent

Produces on-brand content across channels from one brief.

Workflows

From message to done — automatically

Synaplan doesn't just answer. It reads your systems, reasons with the best model, and completes the entire process.

Customer writes on WhatsApp

A prospect asks for a quote.

Synaplan receives it

One core, one knowledge base.

Reads your CRM

Pulls the customer's history and context.

Reads your PDFs

Grounds the answer in your documents.

Asks the best model

Routes to GPT-5.5 or your local model.

Creates the offer

Generates a tailored, on-brand quote.

Sends the email

Delivers it through your mail system.

Books the appointment

Creates the Outlook calendar event.

Logs everything

A full audit trail for every step.

Integrations

Connect AI to your business

Synaplan plugs into the tools you already run — no rip-and-replace required.

Outlook

Exchange

REST API

MCP

CRM

ERP

SAP

Microsoft 365

WordPress

Nextcloud

OpenCloud

ownCloud.online

Files

Documents

Voice

Missing one? Build it with our REST API, MCP, or plugin SDK.

Less technology. More outcomes.

We connect your business to AI — so every team gets the result, not the complexity.

Multi-Model

Always the best model — automatically

GPT, Claude, Gemini, Llama, and local Ollama models. Synaplan picks the right one for every task by cost, latency, and your policies — no separate accounts, no copy-paste.

YOURAPP

SYNA

GPT-5.5

Claude

Gemini

Llama 4

Mistral

Knowledge

Your AI answers from your documents

Upload PDFs, Word files, or crawl entire websites. RAG grounds every answer in your own data — so replies are accurate, not generic.

Trust

Every AI decision can be explained later

Every prompt, response, model, and token count is logged with a timestamp. Export for compliance or feed your existing SIEM.

Reach

Live on your website in minutes

Embed a knowledge-grounded chatbot on any site via snippet or WordPress plugin. Multilingual, brand-customizable, GDPR-ready.

Control

See every token, every cost

Track token usage, model costs, and response times in real time. Spot anomalies before they become budget surprises.

Sovereignty

Your data, your rules

Self-host on your own infrastructure or use our EU cloud. Full data sovereignty, always.

Memories

AI Memories & RAG — structured and actually used

Capture preferences, tone, and facts as categorized memories. The neural view shows how they connect to your categories so the model can draft replies, automate email, and sound like you.

You open the web app — you describe tone and context in your own words. Each save adds a memory; the neural map grows category by category beside the conversation.

Memories

Physics preview — drag & collide

Grouped by category

Legend

Spring link

SSynaplan

Type your message…

DefaultAgentsEnhanceThinking

We are expanding guides for memory governance, inbox automation, and team workflows — start here and bookmark the hub.

Learn more

Link visitor questions to crawl targets or your own data. Drag questions onto sources to try mappings, or onto another question to reorder — the preview is for illustration only.

Widget flow

Drag a question or the dots at the ends of a line onto a source to connect. Drag onto another question to reorder. If a source is already used, mappings swap.

Drag

ProWith Pro you can connect CRM, ERP, or your own API for personalized answers next to crawled pages.

Visitor asks

Opening hours

Pricing questions

Company & contact

Product handbook

Quote & terms

FAQ topics

Knowledge source

Crawl /zeiten

musterfirma.de/zeiten

Crawl /pricing

musterfirma.de/pricing

User & account dataPro

API / CRM

PDF handbook

docs/handbuch.pdf

Word quote

docs/angebot.docx

FAQ / bullet list

Structured text

Example customer site

How the Synaplan widget appears on a visitor’s website — not the admin UI.

https://demo.musterfirma.de

Example only

Synaplan AI

Online

Type your message…

Explore embedding, knowledge sources, industry examples, and how real teams deploy the widget.

Learn more about the chat widget

For developers

Build once. Use everywhere.

Open standards, first-class APIs, and self-hosting. Ship AI into your product without the lock-in.

RESTOpenAPIMCPWebhooksPluginsDockerKubernetesOAuthSSO

Read the docs View on GitHub

synaplan · api

$ curl https://api.synaplan.com/v1/chat \  -H "Authorization: Bearer $SYNAPLAN_KEY" \  -d '{ "message": "Draft an offer for ACME" }' → routed to the best model→ grounded in your documents→ delivered to every channel

Own your AI. Not your vendor.

Your models. Your servers. Your data. Your rules.

No license costs

No user limits

No vendor lock-in

Infinitely customizable

Host it anywhere

Extend it freely

Real results from real companies

See how organizations use Synaplan to deploy AI securely and efficiently.

“More time for mindfulness and less effort for organization.”

AI-powered support for course information and bookings.

Megaherz YogaSynaplan Customer

“Caregivers need time for people.”

Automatic answers to frequent questions, reducing team workload.

SANI PflegedienstSynaplan Customer

“Authorities use Synaplan to securely process sensitive data.”

GDPR-compliant protective layer over external AI services.

National Secure CloudSynaplan Customer

“Straightforward AI use for support and internal processes.”

Secure AI integration without additional IT burden.

PlateArtSynaplan Customer

GitHub

Latest from GitHub

New releases, features, and fixes — straight from the repository.

View all releases

v4.2.3

Synaplan Stability Channels v4.2.3

Dropbox channel works, MS Office connects, we have channels, including MCP! Great work, team! What's Changed * fix(f…

August 20, 2026

v4.2.2

Synaplan Channels Update v4.2.2

Updated some OIDC flow and the Dropbox integration mainly besides smaller fixes: What's Changed * fix(backend): stop…

August 20, 2026

v4.2.1

Synaplan Native Media Fix v4.2.1

Generated images and videos now load in the native app. Media URLs use a short-lived, read-only token instead of the ses…

August 19, 2026

v4.2.0

Synaplan Scheduler Update v4.2.0

We are introducing saved tasks with schedulers and deploy more fixes. What's Changed * feat(branding): enhance logo…

August 17, 2026

FAQ

Frequently asked questions

Everything you need to know about Synaplan — from setup to GDPR compliance.

Synaplan is an open-source AI platform built on PHP 8.3+. It lets you connect multiple AI models (OpenAI, Anthropic, Groq, Gemini, Ollama), embed a chat widget on any website, search your documents with RAG (retrieval-augmented generation), and extend functionality with business-specific plugins — all in one self-hosted platform.

Yes. Unlike ChatGPT, Synaplan runs on your own infrastructure, supports multiple AI models simultaneously, is fully open source, and keeps all data within your control. You are not dependent on a single provider and can switch models at any time.

Absolutely. Synaplan can be self-hosted entirely within Germany or the EU — your data never leaves your servers. With local models via Ollama, no external API calls are made at all. This makes Synaplan one of the few AI platforms that can be operated in full GDPR compliance.

You embed a small JavaScript snippet into your website — just like a Google Analytics or live chat script. The widget connects to your Synaplan instance, uses your custom knowledge base (uploaded documents, FAQs, etc.), and can be styled to match your brand. Setup takes less than 10 minutes.

Synaplan supports OpenAI (GPT-5.5, GPT-5.5 Pro), Anthropic (Claude Opus 4.8), Google Gemini, Groq (ultra-fast inference), and Ollama for local self-hosted models. You can assign different models to different use cases or let the platform route automatically.

Yes — that is one of Synaplan's core strengths. A single `docker compose up -d` is all it takes. The standard setup (~9 GB) includes local AI via Ollama; the minimal setup (~5 GB) works with cloud APIs only (Groq, OpenAI). Runs on any standard Linux server.

Plugins are company-specific AI extensions that connect Synaplan to your existing business processes. Examples include SortX (AI-powered file management), marketing automation, and document workflows. You can use existing plugins or commission a custom plugin tailored to your company.

Synaplan is used by SMBs and enterprises across industries including hospitality, trades & crafts, healthcare, and technology. Website operators use the chat widget for customer service, while larger organizations use the full platform for internal knowledge management, document processing, WhatsApp integration, and email automation.