Privacy Policy
Transparent information on the processing of your personal data on synaplan.com.
Last updated: April 2026
1. Controller
The controller responsible for data processing on this website is:
2. General information on data processing
We take the protection of your personal data very seriously and treat it in accordance with applicable data protection laws and this privacy policy. In general, you can use our website without providing personal data. Where personal data is collected on our pages, this is always on a voluntary basis. This data will not be passed on to third parties without your explicit consent. We draw your attention to the fact that data transmission over the internet may have security gaps. Complete protection against access by third parties is not possible.
3. Data collection on this website
Cookies
Our website uses cookies. Cookies are small text files stored on your device. You can manage cookies via your browser settings or our cookie banner at any time and enable or disable individual categories.
Necessary cookies
These cookies are required for the basic functions of the website (session management, security, language settings). Without these cookies the website cannot function properly.
Art. 6(1)(f) GDPR
Analytics cookies
These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously, allowing us to continuously improve the user experience.
Art. 6(1)(a) GDPR (consent)
Marketing cookies
These cookies are used to offer visitors relevant content and marketing campaigns. They track visitors across websites and collect information to provide tailored content.
Art. 6(1)(a) GDPR (consent)
Server log files
The website provider automatically collects and stores information in server log files that your browser transmits to us. This includes: IP address, date and time of the request, page accessed, access status/HTTP status code, data volume transferred, referring website, browser and operating system.
4. Book a Demo (Calendly)
Our website offers you the option to book a demo appointment via the Calendly service. When you use the booking feature, your details (name, email address, any additional information you provide and the chosen time slot) are transferred to Calendly and processed there. Data is only transferred to Calendly once you actively complete and submit the booking form.
5. Hosting by Hetzner
This website is hosted on servers operated by Hetzner Online GmbH. The hoster processes data collected during your visit to the website on our behalf.
6. Cloudflare Content Delivery Network (CDN)
We use Cloudflare's Content Delivery Network (CDN) to enhance the security and delivery speed of our website. A CDN is a network of globally distributed servers that delivers content to users in an optimised manner.
7. Cloudflare Zaraz – Server-side Analytics
This website uses Cloudflare Zaraz, a server-side tag management system running on Cloudflare's edge infrastructure. Analytics scripts are not loaded directly in your browser but processed server-side, preventing direct contact between your browser and third-party servers. This provides enhanced privacy and improved website performance.
Privacy measures
Active privacy measures: IP addresses are truncated before transmission (IP anonymisation). User-agent strings are sanitised. Processing takes place on Cloudflare's EU servers. Google Consent Mode v2 is enabled — personal data is only processed after you have given your explicit consent.
8. Data retention and deletion
We store personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations. After the retention period expires, your data is automatically deleted unless statutory retention obligations (e.g. tax retention periods of 6 or 10 years) apply.
| Data type | Retention period |
|---|---|
| Server log files | 7 days |
| Demo bookings (Calendly) | Per Calendly privacy policy |
| Cookie consents | 6 months |
9. Your rights as a data subject
Under GDPR you have the following rights regarding your personal data:
Right of access (Art. 15 GDPR)
You can request information about the personal data we process about you.
Right to rectification (Art. 16 GDPR)
You can request the correction of inaccurate data or the completion of incomplete data.
Right to erasure (Art. 17 GDPR)
You can request the deletion of your personal data where the legal requirements are met.
Right to restriction of processing (Art. 18 GDPR)
You can request the restriction of the processing of your data.
Right to data portability (Art. 20 GDPR)
You can receive your data in a structured, commonly used and machine-readable format.
Right to object (Art. 21 GDPR)
You can object to the processing of your data based on your particular situation at any time.
Right to withdraw consent (Art. 7(3) GDPR)
You can withdraw consent you have given at any time with effect for the future.
Right to lodge a complaint (Art. 77 GDPR)
You have the right to lodge a complaint with a data protection supervisory authority.
To exercise your rights, please contact:
[email protected]10. SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from 'http://' to 'https://' and by the lock icon in the browser bar. When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.
For questions about your rights or data processing, contact us at any time.
Send emailLast updated: April 2026